ChannelAdvisor customers see Amazon sales nearly double during the holiday season

Research Triangle Park, NC – January 20, 2010 – ChannelAdvisor, a solution provider that enables online retailers to improve efficiency and increase revenue, rounded out 2009 with record-breaking holiday volume and more than 200 new customer additions including Carphone Warehouse, Deckers, Giggle, Lenovo, Newport News, Onlinegolf, Spiegel, and True Religion. ChannelAdvisor plans to hire more than 60 people in 2010 to meet growing demand for its products as e-commerce continues to expand globally.

“For ChannelAdvisor, 2009 was a fantastic and transformative year as we achieved our profitability goal of becoming EBITDA positive,” said Scot Wingo, ChannelAdvisor CEO. “We’re the most efficient we’ve ever been and have set the stage for solid, profitable growth in 2010 as we continue to meet rising demand for our services.”

The 2009 holiday season marked the fourth consecutive year that ChannelAdvisor broke its Cyber Monday gross merchandise value (GMV) record, with more than $800 million in transaction volume during the quarter. ChannelAdvisor’s GMV for Black Friday, November 27, 2009, increased to $17 million, and for Cyber Monday, occurring November 30, 2009, ChannelAdvisor’s GMV totaled $18.5 million. Further, a Black Friday and Cyber Monday comparison of same-store-sales showed an increase of more than 70 percent for ChannelAdvisor customers on Amazon, and an increase of more than 7 percent for customers on eBay.

“For our retailers, ChannelAdvisor drove tremendous growth on Amazon in 2009, making us the largest third-party integrator on Amazon,” continued Wingo. “ChannelAdvisor also increased retailer’s eBay sales throughout the holiday season—further evidence that eBay’s refocus is showing signs of success.”

One particular example of holiday success came from Gem Stone King, an online retailer of diamonds and jewelry based in New York City, New York.

“In December of 2009 we sold 20,000 items—a company record—on eBay through ChannelAdvisor,” said Nir Hollander, president of Gem Stone King. “Thanks to eBay's Diamond Ring Designer, eBay's Daily Deal program and ChannelAdvisor, we were able to sell $230,000 in one day on December 8, 2009. Without ChannelAdvisor, we could not have processed that volume of transactions and continued to provide the level of service our customers have come to expect.”

ChannelAdvisor’s strategy for 2010 is to continue to reinvest in the company, focus on building great products and scale successfully to respond to the continuing expansion of e-commerce on a global scale.

About ChannelAdvisor
ChannelAdvisor helps the world sell more online with applications that enable retailers to efficiently distribute their products across multiple online channels, drive shoppers to those products and then convert those shoppers into customers. The ChannelAdvisor platform empowers retailers to distribute their products across multiple online marketplaces, comparison shopping sites and search engines. With application features such as keyword generation, in-depth reporting, and a merchandising engine, retailers gain the solutions they need to easily fine-tune and analyze their marketing efforts to drive more shoppers to their products. ChannelAdvisor’s rich media offerings and storefront applications enable retailers to provide an engaging online shopping experience that represents their brand and is optimized to convert shoppers into buyers. In 2009, ChannelAdvisor managed $2.6 billion in gross merchandise value (GMV) on behalf of leading retailers around the world including Saks, Dell, Brookstone and GSI Commerce. ChannelAdvisor is headquartered in Research Triangle Park, NC with offices in Atlanta, Seattle, New York, the United Kingdom, Australia, Ireland and Germany. For further information, visit

Media Contact:
Delisa Reavis

Published on: 10:34AM on 21st January 2010