Digital and direct agency Tullo Marshall Warren (TMW – part of the Creston group of companies) has promoted Business Development Director, Chris Pearce, to the board in the newly created role of Chief Client Officer. This new position will see Pearce, who has worked at the agency for three years, becoming the voice of clients in the boardroom with a remit to ensure that innovation, client satisfaction and best practice are top of mind across the agency at all times. He will also maintain responsibility for key clients across the business.

Pearce comments, “This is my dream job. We have a fantastic set of clients at TMW and, as digital and direct marketing continues to stretch its reach across their businesses, there are great opportunities to take clients into new territories and help them influence and engage with customers more effectively than ever before. In my new role I can ensure that their needs and aspirations are represented at board level and that we can match or exceed them within the business.”

Richard Marshall, Chief Marketing Officer at TMW, adds, “This is a very well deserved promotion for Chris. In his time at TMW he has always shown a great flair for engaging with clients and constantly looking at new and better ways in which we can help them maximise the return on investment of their marketing spend. With his strategic mind, entrepreneurial style and infectious enthusiasm he is the perfect person to make sure that the importance of client happiness inculcates the whole of the agency.”

Prior to working at TMW, Pearce was Co-founder and Managing Partner of integrated agency Blowfish Advertising where he ran the Virgin Mobile, Fortnum & Mason and Nat West Accounts. Before that he was Co-founder and Client Services Partner at Holder Henry Pearce & Bailey, worked in client services at JWT and also enjoyed a role working client-side at HSBC.

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About TMW
TMW, founded in 1987 by Paul Tullo, Richard Marshall and Chris Warren, is one of the largest digital and direct marketing agencies within the UK and Europe. It offers clients a full range of services from strategy and planning through to creation, implementation, measurement and evaluation. With specialised departments including Data and Analytics, publishingtmw (customer magazines and online content), activationtmw (experiential, retail and promotional marketing), tmwdigitalhealth (healthcare marketing) and Planning & Intelligence, it is able to offer sophisticated solutions to clients’ marketing communications needs. The agency works with some of the most respected brands in the UK and globally, including Nissan Europe, Unilever, T-Mobile, Diageo, RAF and Dubai Holdings.

In 2006, TMW joined Creston plc, the FTSE-listed insight and communications group, comprised of eleven agencies, which have been grouped into three divisions: Insight, Communications and Health. The Communications division is led by Chris Warren, CEO of TMW, and also includes EMO, The Real Adventure and Nelson Bostock Communications. For more information visit and

Media contacts:
Lorna Webley at Loudmouth PR. Tel: 01494 472226
Susan Perolls at Loudmouth PR. Tel: 0207 981 9858

Published on: 4:21PM on 11th November 2010