SSE customers can now check their accounts, pay bills and even submit meter readings - all in a couple of taps. Over 2,000 customers have already downloaded the new iPhone app in the last month. The free app, which supports electricity, gas and ‘Talk’ accounts, is available to download from the Apple store, with different versions available for Southern Electric ( ), Scottish Hydro ( ), SWALEC ( ) and Atlantic ( ). It’s easy to find – just search for Southern, Hydro, Swalec or Atlantic and follow the instructions to download.

As well as the functionality to view account history, such as historical meter readings and payments, the app also includes a handy iCandle feature – an easy way of illuminating that dark cupboard to find the meter!

Head of Marketing Wendy Barbour said: “We’ve created the app for one simple reason, to give our customers more control over the way they service their accounts and when they choose to do it. It’s all about making it as easy for them to self-serve as possible.

“We’ve come a long way from just a few years ago, when the only options for customers to maintain their account was to call us or send a letter. Now they can take advantage of the extensive servicing options on our website, our improved IVR, SMS and now also on their iPhone.”

The development adds to SSE’s growing eServices portfolio and is just one of a number of innovative self-serve features being rolled out this year.

An Android version of the app will be launched to cover this growing smart-phone platform.

Published on: 1:00PM on 16th March 2011