E-business and security specialist expands its service offerings with N-central® 4.0

Newmarket, 11th January 2005: Unipalm, the UK and Ireland's foremost specialist distributor of internet technology, announces the launch of N-able Technologies’ new network and security monitoring software, N-centralâ 4.0, and offers complementary new services to the channel.

Featuring new functionality for desktop monitoring and asset management, N-central 4.0 delivers the comprehensive tools required for a managed service provider (MSP) to proactively manage multiple customers' networks, systems, applications, desktops and security infrastructures from one central location.

“The main benefit of N-central 4.0 to the channel is that it increases the business value associated with providing a managed service, by delivering high-profit recurring revenue, increased technician utilisation rates and a better service for customers,” said Russell Zientek, Director of Professional Services for Unipalm. “With competition for pure product sales set to increase further in 2005, managed services are becoming an important differentiator for resellers.”

N-central 4.0 gives MSPs who oversee as few as five, or as many as 100+ customers, the ability to automate up to 50 per cent of the IT service and support tasks related to managed service engagements. Availability, capacity, asset, threat, performance analysis and historical trending can all be viewed easily on a central Web console and supported by comprehensive reports and correlated notifications.

"N-central 4.0 extends the revenue generation ability for MSP partners by providing them new functionality for the desktop, enhanced capabilities for managed security and improved reporting of business value to their end users," said Mark Scott, President & CEO, N-able Technologies. "This release along with the recent unveiling of our MSP Maturity Model caps off an incredible 2004 for N-able where we have clearly become the standard for managed services."

The new desktop monitoring package in N-central 4.0 introduces auto-discovery and import of devices and applications, asset reporting, antivirus activity and update tracking, plus patch and application compliance management.

N-central 4.0 also provides MSPs with the ability to group devices into network, security or Windows® dashboards and deliver on demand or scheduled reports. In addition, customisable service engines for SNMP, WMI, Syslog and generic log give MSPs the ability to tailor their service offering to the unique needs of their customers.


About Unipalm
Unipalm is the UK and Ireland’s leading distributor of e-Business and e-Security solutions from world leaders in open systems technology, such as Check Point, Nokia, Citrix and Symantec. These companies have been carefully chosen to ensure Unipalm partners can offer a total solution. 100% committed to the two-tier channel, Unipalm's unique distribution approach is to broker the relationships between vendors, resellers and users to ensure businesses gain competitive advantage through the deployment of well-architected IP-based solutions. Unipalm offers the training, consultancy, sales, marketing and technical support its partners need to recommend, install and support its portfolio. Unipalm is owned by Computerlinks, a public company, trading on the German Prime Standard Market. For more information on Unipalm, visit www.unipalm.co.uk <http://www.unipalm.co.uk&gt;

About N-able
N-able Technologies® is a leading provider of management software designed specifically for managed services and IT governance. N-able products manage information technology and security services from a business perspective including availability, performance and governance of multiple customers or locations through a central Web console. N-able's product line is distributed through a global partner network of managed service providers, system integrators, outsourcers and value-added resellers evolving IT services from reactive to proactive to managed. Find out more about N-able at www.n-able.com

For further information about this news please contact:

Louise Chaundy
Goode International
+44 1491 873 323

Mark Elsworth
+44 1638 569 600

Meredith Dundas
N-able Technologies
1-613-592-6676 x 241

Published on: 12:00AM on 11th January 2005