System Concepts ( has expanded its usability and accessibility team with the appointment of three new consultants Bejal Chawda, Alan Pimm and Terry Ma.

One of the UK’s leading independent usability and accessibility consultancies, System Concepts ( offers a range of services to help businesses improve customer satisfaction and loyalty, increase sales and reduce development time and costs by putting users of all abilities at the centre of the design process.

The new consultants will concentrate on providing independent usability design, analysis, testing and training services to System Concept’s growing client base of blue chip companies and government departments. They will also be involved in helping clients improve the accessibility of their websites and other systems with a particular focus on testing with disabled users.

All System Concept’s consultants are highly qualified and these three new consultants have 5 relevant Masters degrees between them.

Bejal has specialist knowledge of the influence of aesthetics in enhancing usability and has programming skills within virtual reality, robotics, website design and software development.

Alan’s latest project centres on producing customisable interfaces for a specialist audience and he is also currently completing a project into the use of supportive electronic environments for teaching.

Terry was an integral member of the research team working on the recent DRC formal investigation into web accessibility in UK. She brings with her valuable experience of integrating disabled people into the design process.


For further information on System Concepts’ usability and accessibility services contact Tom Stewart, System Concepts on 020 7240 3388, email or visit our website

Published on: 12:00AM on 16th March 2005