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Innometrics, providers of Profile Cloud, the platform for creating actionable customer intelligence for omni-channel organisations, today announced that it has opened a new Central London office to better serve the UK market.
The customer profile provider, headquartered in Sweden, has experienced growth of 300% in the past year. More than 50 major brands across all Industries have adopted Profile Cloud, a SaaS-based application which dynamically combines different sources of customer activity, existing in-house customer data and online behaviour to create one powerful, actionable, real-time profile for each customer.
Due to recent funding and a fast-growing UK customer base, Innometrics has moved to larger offices in Central London and has made a number of new hires. The UK team, led by Andy Walker, previously of Omniture and Adobe, will support the growing customer base and meet the demands of brands looking to personalise their marketing.
“The UK market represents a huge opportunity for Innometrics,” explains Walker. “Brands are under pressure to treat customers as individuals and provide a personalised brand experience, yet with the proliferation of channels and data, it is near impossible to do so. Profile Cloud helps brands deliver valued and relevant offers and experiences via the creation of a single customer view from the data held in different silos across the enterprise. We already have a number of UK brands on board and are now able to provide them with local support.”
The company is still recruiting. Details of the available jobs can be found on the company’s website.
Innometrics began life as a philosophy. A desire to inspire more meaningful engagement between customers and organisations. A commitment to empowering a different type of conversation.
A customer’s behaviour and interaction with a brand could tell an organisation all they need to know to create personalised experiences and campaigns. Currently brands are unable to capture this information and use it. Profile Cloud from Innometrics enables brands to do this. It is the game changing platform that dynamically combines different sources of customer activity, existing in-house customer data and online behaviour to create one powerful, actionable, real-time profile for each customer. Profile Cloud will power an organisations existing marketing, sales and customer services technologies. Delivering on the need for meaningful engagement and greater return on investment.
A reliable partner, Innometrics is trusted by many organisations to help build authentic and meaningful consumer interaction.
The company has offices in Stockholm and London.
More information is available at www.innometrics.com.
Published on: 10:43AM on 28th May 2014