1. Introduction This guide has been written to complement Econsultancy’s Social Media Strategy Best Practice Guide, and Content Strategy Best Practice Guide. Its purpose is to provide a snapshot of some of the major social media platforms and the most pressing considerations for marketers looking to generate the most value from social media. It provides […]
MoneySuperMarket is a fascinating brand because the comparison website’s positioning is all about engendering a feeling in its customers – ‘Get Money Calm’, in case you haven’t seen the recent ad campaign, featuring, amongst other things, a goat in a hot spa.
Andrew Missingham is the co-founder of creative management consultancy B+A, which works with companies including Google, Nike, Punchdrunk and Beats by Dre.
Over the past several years, a clear digital revolution has been taking place in the financial services industry.
Foreward We are living in a time where customer experience is the primary differentiator for many brands, for whom price and product are no longer sole consumer considerations. From retail to banking – customers are interacting with services in new ways, and it’s those that understand this engagement and act accordingly that will succeed. Indeed, […]
1. Introduction Businesses of all sizes around the world are undergoing digital transformation in various forms, with the global market for digital transformation forecast to reach $798bn by 2025, according to Research and Markets.[1] However, digital transformation is far from being a monolith. Although companies undergoing digital transformation use many of the same tools and […]
1. Introduction Rapid changes in customer behaviour and digital markets have forced many organisations to rethink the structure of their marketing teams. They want to take advantage of new tools and build the capabilities and tools that are available to the modern marketer. In response to these changes, Econsultancy conducts ongoing research to identify a […]
1HQ is a brand agency working out of London, Amsterdam, New York and Singapore. A team of 70, they specialise in innovation, branding, packaging and activation, and have partnered with organisations such as Unilever, Nestlé and Tesco. Toni Papaloizou is 1HQ Creative Technical Director – we caught up with him to ask about his job. […]
Is the life of a production manager a stressful one?
In recent years, businesses have made vast changes by adapting their applications and infrastructure to the cloud, or off-site to create scalability, on-demand computing and cost reductions.
1. Introduction Businesses of all sizes around the world are undergoing digital transformation in various forms, with the global market for digital transformation forecast to reach $798bn by 2025, according to Research and Markets.[1] However, digital transformation is far from being a monolith. Although companies undergoing digital transformation use many of the same tools and […]
1. Executive summary Almost half (46%) of the 1,200 IT professionals surveyed for the 2019 Econsultancy/Adobe Digital Trends Report expect improving customer experience (CX) and data security to be top of their organisation’s priority list this year. The quality of the CX delivered by an organisation is increasingly recognised as a crucial area of competition, […]