The ability to be agile in an organisation depends on a number of core principles. This chapter outlines:

12 principles: The main principles that underpin agile methodologies and how to apply them in marketing.

Experimentation: Why hypothesis-driven development is key to building value and how to apply the ‘build-measure-learn’ loop to enable success.

Decision-making: How to use data and customer feedback to aid decision-making and key considerations for measuring effectiveness.