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Cover for Online Communities

Best Practice Guides

Online Communities


Download the final report in this series (Leveraging the Community) here.

Online Communities is a multipart series that guides marketers through the construction, upkeep, and leverage of a digital community. The four reports in this series aim to help marketers learn the best ways to conduct conversations across multiple platforms, understand the utility of email marketing, gather feedback, offer support, and, finally, convert community members into buyers.

Cover for Online Communities Part Four: Leveraging the Community

Best Practice Guides

Online Communities Part Four: Leveraging the Community


This report is the final in a four-part series on developing and growing online communities. Leveraging the Community focuses on the tools and tactics to take advantage of social audiences that have coalesced around a brand or product. Its three primary sections - feedback, support, and selling - cover the fundamental capabilities of community.

Cover for Digital Tribes III: Organization

Best Practice Guides

Digital Tribes III: Organization


Digital Tribes III is the last of three reports from Econsultancy’s Digital Vision grant-winner Allison Aldridge Saur. Marketing firms thrill at creating online communities but perhaps flounder at guiding their structure. In this report, Sauer borrows from Native American tribal practices to suggest ways marketers can organize online communities once they’ve formed.

Cover for Online Communities Part Three: Growing the Community

Beginner's Guides

Online Communities Part Three: Growing the Community


Online Communities Part Three: Growing the Community is the third report in a series of four by DJ Waldow that focus on digital community building. This report uncovers how email marketing – the “digital glue” of new media – can be used to grow your community.

Cover for Digital Tribes II: Community Culture

Best Practice Guides

Digital Tribes II: Community Culture


Digital Tribes II: Community Culture is the second of three reports from Econsultancy’s Digital Vision grant-winner Allison Aldridge Saur. Building a community has become a primary goal for many marketing organizations. In this report Saur uses the template of Native American tribal practices to highlight techniques that marketers can use to strengthen communities.

Cover for Online Communities Part Two: Engaging Your Community Across Multiple Platforms

Beginner's Guides

Online Communities Part Two: Engaging Your Community Across Multiple Platforms


Online Communities Part Two: Engaging Your Community Across Multiple Platforms is the second report in a series of four by DJ Waldow that focus on digital community building. This report uses detailed case studies to demonstrate how brands can connect with an audience across multiple social media sites.

Cover for Digital Tribes I: Naming

Best Practice Guides

Digital Tribes I: Naming


Redefining Digital Tribes Using Native American Tribal Practices is the first of three reports from Econsultancy’s Digital Vision grant-winner Allison Aldridge Saur. Building a community has become a primary goal for many marketing organizations. The words that surround these communities range help define and grow them. In this report Saur explores the role of Naming in digital community building, using the template of Native American tribal practice to highlight best practices. What is a tribe? How do they work? And what can digital marketers learn from studying them?

Cover for Digital Marketing and E-commerce Careers Guide: For Students and Graduates

Best Practice Guides

Digital Marketing and E-commerce Careers Guide: For Students and Graduates


The Digital Marketing and E-commerce Careers Guide for students and graduates provides valuable advice for those considering or looking to work in the digital industry. Tailored for the UK, the guide discusses how to look and prepare for job opportunities, advice on graduate programmes, and what kind of work experience you should look to do to give you the best chance of securing the job you want. It also provides interview advice. It is free to download. 

Cover for Digital Marketing and E-commerce Careers Guide: For Senior Digital Professionals

Best Practice Guides

Digital Marketing and E-commerce Careers Guide: For Senior Digital Professionals


The Digital Marketing and E-commerce Careers Guide for senior digital professionals provides advice on how to improve your career. It is free to download and aimed at UK professionals.

Cover for Online Communities Part One: Starting a Community

Beginner's Guides

Online Communities Part One: Starting a Community


Online Communities is a multipart series that guides marketers through the construction, upkeep, and leverage of a digital community. This report, Part One, Starting A Community explores the foundational concepts of community, the advantages for companies who take the time to build them, and explores the preliminaries of using the largest community-facilitating digital services.