Best Practice Guides

Online Transaction Processing Guide


Really useful if you need to understand more about online transaction processing, and how you can save and make more money selling online. Learn how credit card processing work online, what fees are involved and how to negotiate the best Merchant Discount Rate for your business. Includes benchmarking data.

Best Practice Guides

Managing Digital Channels Best Practice Guide


Must-have guide for anyone involved in managing digital channels. Answers on questions about KPIs, team and organisational structures, budgeting, skills, strategy and planning processes etc. An Econsultancy Best Seller.

Best Practice Guides

Travel Website Benchmarks 2007


This Travel Website Benchmarks report has been compiled to give those responsible for operating and building websites in the travel sector an insight into global best practice.

Best Practice Guides

Charity Website Benchmarks 2007


An update to our 2006 Charities Benchmark Report, this report examines and measures the websites of UK charities.

Best Practice Guides

Online Retail: Checkout Special


Information and advice surrounding online checkouts, including Design Patterns, Recommendations and References.

Best Practice Guides

Web Design Best Practice Guide


Our aim in creating this best practice web design guide is to provide a regularly updated, single point of reference covering best practice approaches for all the topics that anyone involved with website design needs to be aware of.

Best Practice Guides

Web Project Management: Best Practice Guidelines


Fantastic resource for learning the best practices behind successful web projects. We surveyed over 600 web project managers to glean their best practice advice for managing web projects. Our guide packages their most valuable tips and tricks for staying on time, on budget and maintaining quality standards.

Best Practice Guides

Charity Website Benchmarks 2006


[Editor's Note: view our updated 2007 Charity Website Benchmarks Report for the most recent figures on UK charity websites.] http://www.e-consultancy.com/publications/charity-website-benchmarks-2007/ The internet is a perfect medium for fundrai...

Best Practice Guides

Online Retail User Experience Benchmarks 2006


E-commerce has come a long way since we published our first Online Retail User Experience Benchmarks study. So what do online, offline and multichannel retailers need to know about the consumer internet habits in 2006?

Best Practice Guides

Winning New Work: A Business Development Guide for UK Digital Agencies & Consultants


A 58-page guide for UK Digital Agencies and Consultants on how to win more work through effective business development. There is now a 2009 version available.