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Cover for JUMP Magazine: Issue one

JUMP Magazine

JUMP Magazine: Issue one


JUMP is Econsultancy's multichannel magazine in support of the multichannel event, JUMP. In this first issue of JUMP Magazine we focus on a number of areas that will help you to join up your business, including why brands should launch print catalogues and magazines, how to track inbound telephone calls with web analytics, emerging multichannel job roles, and why retailers need multichannel returns policies.

Cover for Mobile E-commerce Best Practice Guide

Best Practice Guides

Mobile E-commerce Best Practice Guide


The Mobile E-commerce Best Practice Guide is a comprehensive document to help steer you towards understanding and implementing e-commerce functionality into this challenging and rapidly evolving channel.

Cover for Effective Web Design

Best Practice Guides

Effective Web Design


The Effective Web Design guide has been created to provide you with a steer on all the key aspects of website design, ranging from conception and design, through to subjects such as usability and search engine optimisation. It is intended as a single point of reference covering best practice approaches for all the topics that anyone involved with website design needs.

Cover for Customer Experience Benchmarking: Finance Application Introduction

Best Practice Guides

Customer Experience Benchmarking: Finance Application Introduction


User experience can make or break a company online. In association with Global Reviews, Econsultancy has produced this specific customer experience benchmarking document which highlights the various best practices needed in the area of Finance Applications. Although this document focuses on the financial sector, the processes and practices can be applied across a wide variety of industries. 

Cover for Customer Experience Benchmarking: Telecoms and Mobile Phones: Selector Tools

Best Practice Guides

Customer Experience Benchmarking: Telecoms and Mobile Phones: Selector Tools


User experience can make or break a company online. In association with Global Reviews, Econsultancy has produced this specific customer experience benchmarking document which highlights the various best practices needed in the area of mobile and telecom selection tools. Although this document focuses on the telecoms sector, the processes and practices can be applied across a wide variety of industries.

Cover for Customer Experience Benchmarking: Automotive Industry: Car Comparison Tools

Best Practice Guides

Customer Experience Benchmarking: Automotive Industry: Car Comparison Tools


User experience can make or break a company online. In association with Global Reviews, Econsultancy has produced this specific customer experience benchmarking document which highlights the various best practices needed in the arena of online car comparison tools. Although this document focuses on the automotive sector, the processes and practices can be applied across a wide variety of industries. 

Cover for Child Protection Best Practice Guide

Best Practice Guides

Child Protection Best Practice Guide


The Child Protection Online Best Practice Guide aims to introduce the numerous UK legal and ethical considerations and recommendations that need to be taken on-board by brand owners and agencies who are actively engaging in this powerful medium. It is free to download.

Cover for Winning New Work

Best Practice Guides

Winning New Work


Econsultancy's Winning New Work Guide is aimed at UK digital agencies and contains all the information you need to know about business development in one place. An essential reference tool.

Cover for Search Engine Optimization (SEO) - Best Practice Guide 2009

Best Practice Guides

Search Engine Optimization (SEO) - Best Practice Guide 2009


Our comprehensive SEO Best Practice Guide will help you understand search marketing like never before. It contains everything you need to know about search engine optimization, whether you work for an in-house client team or agency-side.

Cover for Delivering Successful E-commerce Projects

Best Practice Guides

Delivering Successful E-commerce Projects


E-commerce project management is complicated at the best of times, given the sheer number of potential challenges involved. This report will help you navigate the challenges, whether you work on the client-side or supply-side.