Building a Digital Culture is a best practice guide providing you with tips and information on how to embed a digital culture in order to compete in a fast-paced, digitised and customer-centric world.

We draw on a range of survey data, case studies and interviews with leading industry figures to explore what it means to have a digital culture and how executives can go about getting the rest of the company on board.

What you’ll learn

  • How serving customer experience is a catalyst for organisational change
  • How a digital culture takes shape
  • Who’s who in a digital culture
  • Culture as a foundation for growth and innovation