Building a Digital Culture is a best practice guide providing you with tips and information on how to embed a digital culture in order to compete in a fast-paced, digitised and customer-centric world.
We draw on a range of survey data, case studies and interviews with leading industry figures to explore what it means to have a digital culture and how executives can go about getting the rest of the company on board.
What you’ll learn
- How serving customer experience is a catalyst for organisational change
- How a digital culture takes shape
- Who’s who in a digital culture
- Culture as a foundation for growth and innovation