As many businesses prepare themselves for the easing of Covid-19 restrictions, Digital Transformation Monthly takes a look at how retailers such as Kingfisher, M&S, Next and H&M have been faring during the first quarter of the financial year – and the omnichannel initiatives that will drive them forward as retail stores re-open.

As the pandemic means consumer demand for remote and convenient healthcare is at an all-time high, April’s Digital Transformation Monthly also examines how retail giants Amazon and Walgreens are expanding their healthcare services offers – capitalising on the boom in telehealth and home-based care.

Other stories in this edition of Digital Transformation Monthly include:

  • Tesco’s removal of all non-essential plastic bags and tray liners for online and click-and-collect orders.
  • TripAdvisor’s expansion of its subscription service to hotels and B&Bs, promising hoteliers and owners access to ready-to-book and high spend travellers.
  • Innovations in contactless collections as Pizza Hut launches digital pick-up windows across the United States.
  • How various banks are reimagining their retail and office footprint in the face of shifting consumer behaviours and employee working practices post-pandemic.

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