Event Presentations

Festival of Marketing 2015:Customer Experience Stage

By Econsultancy,

Presentations from the Customer Experience stage at the Festival of Marketing from the 11th and 12th November.

This is just one of 12 Festival of Marketing 2015 presentation sets.

Contributing Authors


  • Pdf Disabled Post Office, Pete Markey, Putting the Customer Experience Centre Stage in Your Brand Transformation (2.92 MB PDF)
  • Pdf Disabled Silverpop, Loren McDonald, Beyond Responsive Design Enhancing the Mobile Email Customer Experience (5.12 MB PDF)
  • Pdf Disabled Silverpop, Loren McDonald, Mapping Content to the Customer Journey (5.4 MB PDF)
  • Pdf Disabled William Hill, Crispin Nieober, Using Technology to Create Meaningful Customer Experiences (3.63 MB PDF)

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