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This report is part of the JUMP 2011 Presentations bundle.
Presentations from Econsultancy's JUMP, online and offline marketing all joined up, event on 12th October 2011. Over 1,250 digital marketers attended to hear from those leading the way in multichannel marketing.
Engage is about the multichannel customer experience. Learn how to engage successfully with your customers in a truly multichannel way.
- A local approach to multichannel (2.68 MB PDF)
- Gamification and the multichannel customer experience (19.2 MB PDF)
- Intuition - Beyond Experience (186 KB PDF)
- Succeeding at customer engagement through social media (2.3 MB PDF)