To be effective, marketing has to be organized to deliver against the objectives of the business. This Organizing Marketing in the Digital Age report looks specifically at the healthcare sector, and is based on data and insight from that industry, including interviews with senior marketers from healthcare companies and insight gained from digital transformation work with healthcare companies.


Why do healthcare companies need special treatment when considering organizational capabilities and structure? The simple answer is they often don’t. There are some market forces relatively unique to healthcare, such as the regulatory environment, but the majority are in fact common with any large complex organization. As such, many of the findings will be applicable to large organizations in any sector. However, our focus on healthcare is for two reasons:

  1. The speed of change and amount of sector disruption is unique to this moment. A perfect storm of legislative changes (US), technology advances, big data and patient empowerment are fundamentally changing the position of healthcare in the market and therefore the role of marketing in that new ecosystem.
  2. Econsultancy has been working extensively in this sector and can therefore bring the experience of its work carried out during the last 24 months to this research.

Key findings

  • Long-term growth in the healthcare sector is linked to the evolution and success of marketing as never before.
  • For marketing to thrive in this expanded role, its organizational structure must allow for evolution, agility and learned maturity.
  • Organizational design by default is not the most effective outcome. Start with an audit of your current capabilities.
  • Marketing objectives and campaign goals are clearly aligned to team competency and organizational capability, and yet the two are not planned by the same team (if at all).

Download a copy of the report to learn more.

How we can help you

Digital transformation is a journey that’s different for every organisation. To enable delivery of your digital vision (or help you shape that vision) we’ve designed a comprehensive approach to tackle your transformation.

Covering everything from strategic operational issues, down to specific marketing functions, we will work with you to achieve digital excellence.

Talk to us about an initial, no-cost consultation.

Contact our Digital Transformation Team on or call

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  • Americas: +1 212 971-0630