Survey Reports

UK Search Engine Marketing Benchmark Report 2009


This 71-page report contains a detailed analysis of the UK search marketing environment, covering search engine optimisation, paid search and social media. Based on a survey of 800+ companies.

Survey Reports

Email Marketing Census 2009


A must-read report for email marketers covering the amount and type of email marketing carried out by organisations, issues affecting the industry, best practice and the effectiveness of email.

Survey Reports

US Affiliate Census


The US Affiliate Census 2009, based on a survey of affiliates, is the most detailed study available about the performance marketing landscape, and essential reading for digital marketers.

Survey Reports

CRM 2.0 Report


Learn about the latest trends in CRM and the extent to which companies are integrating online and offline data to provide a more relevant and personalised customer experience. Based on a survey of 500+ marketers.

Survey Reports

UK Affiliate Census 2009


The UK Affiliate Census 2009 is the most detailed study available about the make-up of the affiliate publisher community. Essential reading for all affiliate marketers.

Survey Reports

Vertical Search B2B Report


A B2B-focused report about vertical search based on an online survey of more than 500 media and internet professionals, giving the perspective of both publishers and advertisers.

Survey Reports

Online PR Industry Benchmarking Report


This is the first online PR industry study of its kind in the UK, containing expert input from leading industry commentators. The research benchmarks online PR activity, defines who is driving strategy and implementation, and highlights challenges faced by marketers.

Survey Reports

Digital Outsourcing Survey Report


This report, produced in association with Lemon Digital Production, is aimed at agencies who are interested in the business case and challenges associated with outsourcing digital work.

Survey Reports

Online Customer Engagement Report 2009


Updated annually, this is the most influential and comprehensive report available on customer engagement. A survey-based report with expert commentary from Andy Beal, Jim Sterne, Pete Mortensen, Ian Jindal, Martha Russell and Eric Peterson.

Survey Reports

Comparison Shopping Engines Survey Report 2008


This research is based on a survey of retailers and agencies about the use of comparison shopping engines (CSEs), their effectiveness and barriers to success.