As lockdown is eased in the UK, join Econsultancy founder Ashley Friedlein and a panel of senior brand marketers as we discuss what multichannel strategy will look like post-pandemic.

On the agenda:

  • Digital transformation
  • Trends in ecommerce
  • How to manage customer experience in a multichannel world
  • How omnichannel retail is evolving


On the high street, there have been high-profile store closures but innovation is happening in bricks as well as clicks, with BOPIS booming and Amazon debuting its ‘Just Walk Out ’tech on this side of the Atlantic.

This Webinar looks at sectors such as retail, travel and finance and asks how a rise in ecommerce penetration and digital media consumption will combine with pent-up demand for IRL experiences. Find out what our brand panel expect from customer behaviour and multichannel journeys, as some form of normality returns.