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Cover for Quarterly Digital Intelligence Briefing: The Multichannel Reality

Survey Reports

Quarterly Digital Intelligence Briefing: The Multichannel Reality


The Multichannel Reality report, produced by Econsultancy in partnership with Adobe, looks at the extent to which organisations take an integrated approach to marketing across different channels and use cross-channel campaign management tools. The report is based on a global survey of 1,945 digital marketers and ecommerce professionals carried out in June and July 2015, and follows up on a similar piece of research from 2013.

Cover for Measurement and Analytics Report 2015

Survey Reports

Measurement and Analytics Report 2015


The Measurement and Analytics Report 2015, produced by Econsultancy in partnership with analytics consultancy Lynchpin for the eighth year running, looks at how organisations are using data strategically and tactically to generate insights and to improve business performance. The research, based on a survey of almost 900 digital professionals, also focuses on the important role for data and analytics in supporting their attempts to build a competitive advantage by becoming more customer-centric.

Cover for B2B Digital Trends 2015

Survey Reports

B2B Digital Trends 2015


The B2B Digital Trends 2015 report, published in association with Adobe and based on a global survey of more than 800 global B2B professionals, seeks to understand the key priorities, trends and challenges for B2B digital marketing in 2015. The report also explores unique characteristics of B2B vs. B2C and provides insights into variations among several of the sub-sectors within B2B.

Cover for Digital Marketing in the Legal Sector

Survey Reports

Digital Marketing in the Legal Sector


The Digital Marketing in the Legal Sector report, published in association with The Lawyer, focuses on current activites and priorities in digital marketing within the sector, as well as challenges to best practice. The report is based on a survey of more than 150 professionals employed in marketing, digital or communications within the legal sector, carried out in the spring of 2015.

Cover for Marketing Pain Points and How to Overcome Them

Survey Reports

Marketing Pain Points and How to Overcome Them


Marketing Pain Points and How To Overcome Them, produced in partnership with SmartFocus, ranks 17 pain points experienced by marketers, with a diagnosis and suggested remedy for each problem. As well as analysis by Econsultancy, the report contains insight and advice from a number of leading marketing experts who prescribe advice on how an array of challenges can be overcome. 

Cover for The Real-Time Customer Experience

Trend Briefings

The Real-Time Customer Experience


In marketing, it seems like there are new techniques emerging constantly – yet many of these vanish as quickly as they appeared. Real-time marketing, however, is one which seems to remain relevant – why is that? In The Real-Time Customer Experience report, produced in partnership with IBM, we aim to answer that question.

Cover for Digital Transformation in the Financial Services Sector

Best Practice Guides

Digital Transformation in the Financial Services Sector


The Digital Transformation in the Financial Services Sector report looks at the challenges that companies within the sector are facing as they digitally transform themselves to compete in today’s changing market. The research seeks to understand best practice approaches, techniques and strategies that different types of company are adopting to increase their chances of success.

Cover for Customer Experience Excellence Trends Briefing: Digital Cream London 2015

Trend Briefings

Customer Experience Excellence Trends Briefing: Digital Cream London 2015


Econsultancy's Customer Experience Excellence Trends Briefing, free to registered users, explores the increasing focus on customer experience among businesses, and highlights some of the challenges faced by digital marketers, as highlighted by delegates at Econsultancy's roundtable-based Digital Cream London 2015 event. The customer experience excellence roundtable was sponsored by Adobe and moderated by digital consultant Jo Vertigan.

Cover for The Global Conversation

Survey Reports

The Global Conversation


The Global Conversation report, produced in association with Lionbridge, explores how brands tell stories and engage with customers across borders and languages. It asks questions about the strategies, tools and processes necessary to balance overarching marketing priorities with local relevance. 

Cover for The Digital Retailer: Trends, Opportunities and Challenges

Trend Briefings

The Digital Retailer: Trends, Opportunities and Challenges


This report draws on various pieces of Econsultancy research in order to give a snapshot of the retail sector in the digital age, while also offering a glimpse of the future with numerous case studies from forward-thinking brands who are already capitalising on the technology available.