All the topics you'll ever need relating to ecommerce and online retailing. From ecommerce facts and figures, to mobile checkouts and consumer behaviour, it should be here. If you can't find what you're looking for, contact us for help.

Buyer's Guides

Online Customer Service Buyer's Guide 2009


An invaluable resource for those investigating the market for online customer service and online surveys, with profiles of leading vendors, the latest market trends and tips and pitfalls for buyers.

Best Practice Guides

Delivering Successful E-commerce Projects


E-commerce project management is complicated at the best of times, given the sheer number of potential challenges involved. This report will help you navigate the challenges, whether you work on the client-side or supply-side.

Survey Reports

US Affiliate Census


The US Affiliate Census 2009, based on a survey of affiliates, is the most detailed study available about the performance marketing landscape, and essential reading for digital marketers.

Buyer's Guides

E-commerce Platforms Buyer's Guide 2009


An invaluable resource for those investigating the e-commerce platforms market, with profiles of 23 leading UK vendors. This extensive guide also covers trends affecting e-commerce and tips and pitfalls for buyers.

Best Practice Guides

Online Transaction Processing Guide


Really useful if you need to understand more about online transaction processing, and how you can save and make more money selling online. Learn how credit card processing work online, what fees are involved and how to negotiate the best Merchant Discount Rate for your business. Includes benchmarking data.

Survey Reports

Comparison Shopping Engines Survey Report 2008


This research is based on a survey of retailers and agencies about the use of comparison shopping engines (CSEs), their effectiveness and barriers to success.

Survey Reports

Online Shopping and Credit Crunch Survey Report


The Online Shopping and Credit Crunch Survey Report, free to Econsultancy users, sheds light on the impact that the economic climate is having on online spending.

Best Practice Guides

Managing Digital Channels Best Practice Guide


Must-have guide for anyone involved in managing digital channels. Answers on questions about KPIs, team and organisational structures, budgeting, skills, strategy and planning processes etc. An Econsultancy Best Seller.

Survey Reports

Online Lead Generation (B2C) Report 2008


Online lead generation is an area of digital marketing which is becoming increasingly influential. This survey-based reasearch outlines how companies are using this channel and how much they are spending.

Buyer's Guides

Comparison Engines Buyer's Guide 2008


This 143-page report, with profiles of 16 leading comparison engines, is a useful guide for all those investigating the shopping comparison market. Learn about increasing competition in the industry, the challenges of Web 2.0, and the emergence of social shopping.