User experience is one of our favourite topics, and one of the most important for web professionals to embrace. Our research into user experience and usability includes buyer's guides, statistics, market trends reports, surveys and briefings. We also have a business case should you need to convince your boss to invest in usability. If you work in e-commerce then we greatly recommend our reports on the online retail user experience, and checkout design.

Learning Support Material

E-consultancy Newsletter Interviews 2005

Published once a week, the E-business Briefing is distributed to 19,000 internet marketing professionals around the globe. It is free and available to non-subscribers. The newsletter includes an in-depth interview with an internet industry thou...

Learning Support Material

Best of E-Marketing Essentials 2005

A compilation of Dave Chaffey's useful monthly bulletins for internet marketing professionals. 'E-Marketing Essentials' are a collection of links to reading material and articles written by Dave and other industry experts, helping to keep e-mar...

Trend Briefings

Accessibility – Roundtable Briefing, October 2005

Summary notes from Econsultancy's latest accessibility roundtable, where key trends, issues, tips and tricks were discussed by attendees. Subjects covered included: legality and links to non-accessible websites; opening new browser windows; bes...

Survey Reports

Agency Rate Card Survey 2005: How Much Do UK New Media Agencies Charge?

This is THE digital marketing industry report for those who want to benchmark daily rates for UK digital agencies. It covers 50 individual job roles and breaks down rates by agency size.

Best Practice Guides

Managing an E-commerce Team: Integrating Digital Marketing into your Organisation

(NOTE: this report now updated and titled "Managing Digital Channels"). Econsultancy's original, and ground-breaking, research and best practice recommendations into how to manage, and integrate, digital marketing within an organisation.

Best Practice Guides

Global vs Local: Managing A Multinational Web Presence

A comprehensive look at the pros and cons of operating global websites, to identify whether it is best to manage the site from one centralised unit or via numerous local departments. The report features reviews of the multinational web strategi...

Best Practice Guides

Web Accessibility Guide

Compiled by user experience experts, this exclusive report provides companies with all they need to know about accessibility legislation. The 25-page guide includes a full breakdown of the key rules that websites need to comply with. Despite wi...

Trend Briefings

Usability and Accessibility - Roundtable Output 2004

What are the top issues on the minds of those working in web usability and accessibility in the UK? What is the latest thinking on best practice? What are the business benefits? What resources do they use to stay ahead of the game? Find out in ...

Trend Briefings

Intranets - Top Issues, Trends, Resources

What are the top issues on the minds of those responsible for developing corporate intranets in the UK? What do they think the trends will be in the intranet industry over the next 12 months? What resources do they use to stay ahead of the game? ...

Best Practice Guides

Why Websites Don't Work: What goes wrong and how to put it right

This 13 page white paper is refreshingly simple and to the point. A no-nonsense, practical guide to the realities of what makes websites work, or not as the case may be. Avoiding consultant-speak, Dr Carragher of Trinomics address the fundamentals...