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There is a newer version of this report available: User Experience Buyer's Guide 2013

Editor's note: The 2008 Usability and Accessibility Buyer's Guide has now been published.


Authors: Linus Gregoriadis and Richard Maven (Econsultancy) Structure:
  • 241 pages
  • 9 sections
  • 23 supplier profiles
  • Market value and trends
  • SWOT analysis
  • Return on investment benefits
  • Tips and pitfalls for buyers
  • At-a-glance matrix showing supplier services
  • Table showing agencies' areas of focus
  • Section on related technologies and services
Access: Subscriber access only. Free sample available. See download instructions at right.

About this Guide

Econsultancy's Usability and Accessibility Buyer’s Guide 2007 is aimed at companies who are interested in researching the usability and accessibility markets and the leading providers of services. The report contains information about market trends and advice about how to find the right supplier. There is also information about pricing models and costs, and a SWOT analysis to build your understanding of this sector.


The buyer's guide contains 23 detailed profiles of suppliers with accompanying market positioning charts for each company. The agencies / consultancies profiled are:
  • AbilityNet
  • Amberlight
  • Bunnyfoot
  • CADinteractive
  • Clearleft
  • Effortmark
  • Elemental Creative
  • fhios
  • Flow Interactive
  • Foolproof
  • Foviance
  • Human Factors Europe
  • Nomensa
  • Optimum.web
  • Serco Usabilty Services
  • System Concepts
  • The Usability Lab
  • Usability by Design
  • UsabilityWorks
  • User Vision
  • Userfocus
  • Webcredible
  • Web Usability Partnership
Trends within this market include:
  • Increased competition in online marketing drives investment in usability.
  • Awareness of the importance of usability moves beyond the web.
  • More organisations embrace user-centred design.
  • Accessibility becomes 'hygiene factor' rather than separate discipline.
  • Greater competition impacts on pricing.
Table of Contents: Non-subscribers can download the free sample to see full contents.

Who this Guide is For

Anyone who is interested in the usability and accessibility markets, especially buyers.

Level of Expertise

No expertise in usability or accessibility is required for understanding this report.


  • Word SAMPLE: Usability and Accessibility Buyer's Guide 2007 (301 KB Microsoft Word)
  • Word Disabled Usability and Accessibility Buyer's Guide 2007 (11.6 MB Microsoft Word)

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