Template Files

Website User Agreement - Web Project Template Files

By Sonia Kay and Ashley Friedlein,

This report is part of the Template Files for Web Projects bundle.



Web Project Template Files: Compliance
Authors: Sonia Kay, Econsultancy and other expert contributors
Title: Website User Agreement

About this Guide

For more details on this User Agreement please refer to the earlier “Legal Contract FAQ - A primer for Clients on the essential aspects of legal contracts” which is on Page 5 in section 3.1 Contract for Web Services. Below is the relevant section: Q: What are the other contracts which you have provided?
A: We have also included a sample User Agreement for a web site and a sample Privacy Policy. These will be contracts between you and the users of the web site. It is important to ensure that these contracts are actually incorporated - and so the link to them should be clear on the principal pages of the web site and when the user goes through a registration process they should “click to accept” these terms and conditions. You should keep a record of all the “click to accepts” - it is important evidence in the case of a dispute. These contracts are for a very basic web site. If your web site downloads software onto the users computer or allows the user to enter into any commercial transactions then you will need additional terms and conditions. Distance selling is a regulated activity within Europe and so you should ensure that both the terms and conditions and the processes you use comply with the law. In conjunction with the Privacy Policy you should ask the User some questions which will allow them to elect what you do with their personal data. The law in this area is currently changing and so I would recommend that the default position for each user is that you do not pass their data to any third parties unless they have specifically requested it (called “opt-in”). For a live example User Agreement, look at Econsultancy’s at http://www.e-consultancy.com/about/user.asp We’d like to thank Pillsbury Winthrop, http://www.pillsburywinthrop.com, for providing this template.