Intensive 2-day course covering frameworks, templates and case studies on content marketing strategies. Learn how to engage with prospects and customers, using the right content at the right time.

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      Brands are increasingly turning to content driven marketing strategies to gain marketplace attention and increase customer engagement in a multi-channel environment. For your marketing to be effective, you will need to provide content that’s useful to your customers and that advances your business objectives in a measurable way. It is also vital to create high engagement by building and maintaining a community around your content.

      The discipline of content marketing provides the framework for ensuring that your content delivers on these essential requirements across all relevant traditional and digital platforms. In addition to covering the basic principles of content marketing, this 2-day workshop seeks to address the challenges of marketers in developing a content strategy and help marketers to create a realistic and sustainable content plan.


      Upon completion of this course, you will be able to:

      • Understand the shift in approach from interruptive advertising to branded content
      • Learn to research and understand your audience, and create compelling content to the right target audience at the right time and place
      • Understand the customer decision journey and context to infuse the right content
      • Use world-class frameworks to create your content strategy and plans
      • Learn how to measure the success of your content marketing plans


      This robust 2-day course contains 10 main modules, and includes real life case studies and relevant role plays for you to work through.

      Module 1: Introduction to Content Marketing

      • What is Content Marketing?
      • The role of content marketing in a multi-channel marketing world
      • The shift from selling to educating and entertaining – content as marketing
      • Case studies of great content marketing strategies and campaigns

      Module 2: Business Objectives and User-Centred Content

      • Understanding your business objectives for content marketing
      • Researching your audience – what are their goals and objectives
      • Identifying key user journeys and touch points, and creating compelling content for your target segments at the right time and right place
      • Exercise: planning a clear business objectives for content marketing

      Module 3: Brand Storytelling and Branded Content

      • The concept of the Uninvited Brand
      • Content marketing starts with a great story
      • Brand storytelling - the role of branding and the concept of storytelling
      • Branded content versus traditional advertising approach

      Module 4: Content Marketing for Multiple Online and Traditional Channels, Devices and Context

      • Planning an effective content strategy across traditional channels, online media, social media and mobile
      • Channel considerations - platforms, sizes, formats, time of day
      • Integrated marketing approach for distributing content across traditional and new digital channels

      Module 5: Content Marketing Strategy

      • A 6-step framework for content marketing strategy development – from pre-production, production to post-production
      • Exercise: create a content marketing strategy and plan from audience persona research to editorial calendar & distribution

      Module 6: The Challenges and Considerations in Content Marketing

      • Your limited resources, and outsourcing or in-house 
      • Planning your content marketing budget
      • How to successfully co-ordinate across different departments (PR, Marketing, IT, Sales etc.)

      Module 7: Measuring Success, KPIs and ROI

      • Are your content marketing plans supporting your business objectives?
      • Measuring success - analytics and KPIs
      • Hard versus soft metrics, long term versus short term metrics

      Module 8: Special Content Marketing Topic - Search Engine Optimisation (SEO)

      • SEO and content marketing
      • On-page search engine optimisation: researching and using keywords
      • Off-page search engine optimisation: link building and PR

      Module 9: Special Content Marketing Topic - Social Media and Social Web

      • The impact of social media on marketing and PR
      • Key channels: Facebook, Twitter, blogs, YouTube and others
      • Principles for increasing engagement and driving results on social media
      • Building the right profile and increasing followers, friends and contacts

      Module 10: Conclusions and Action Plans

      • Building a realistic, sustainable and effective content marketing strategy
      • The future trends
      • Inspirational content marketing case studies

      Course fee: RM2,600/pax (HRDF Claimable)

      Group Discount: Register for 2 or more participants to enjoy RM2,300/pax rate (relevant tax applicable)



      Indhran is passionate about storytelling and growth. He helps brands large and small, tell a better story to secure visibility, awareness and growth. He has 20 years of experience delivering business results for a variety of brands ranging from startups with zero revenue to billion dollar Fortune 500 companies.

      Some of the world's most recognisable brands trust him to develop provocative, distinctive, and credible content to enhance their reputation as innovators, trusted advisors, and thought leaders. At HSBC Group, Indhran rolled out a brand driven initiative for 33,000 HSBC employees impacting 80 million customers worldwide. His efforts contributed to HSBC’s spectacular leap to No. 23 on The Interbrand Best Global Brands list (ahead of Nike and Apple) in 2008. Indhran has a Degree in Accounting and Finance from Strathclyde University, Scotland with a postgraduate qualification from The Chartered Institute of Marketing, United Kingdom. He is a Hubspot certified digital marketer.

      Who Should Attend?

      Marketers, senior managers, communications professionals and business owners who want to understand the impact of content marketing on their business.