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Three ways the iPhone X will change CX in travel & tourism

September 2017

Apple has officially unveiled the iPhone X. CEO Tim Cook stated the device is “the future of the smartphone,” and it’s clear the iPhone X (pronounced “ten”) offers the most significant update to...

12 outstanding mobile customer experiences

2016

I was privileged to hear Avinash Kaushik speak at Syzygy's excellent Digital Innovation Day last week. Avinash discussed some of his favourite mobile experiences. Here are 12 of them.

Three marketing trends to watch in 2016

2016

Every year, marketing managers identify their primary areas of focus for the coming year. At a macro level, the same topics come up again and again – personalisation, mobile and social. There’s...

Enter a search term such as “mobile analytics” or browse our content using the filters above.