Personalized digital CX learning journeys
| Role Specific Journey | Learning expectations | Recommended topics |
Learning Track for PPOC RolesRecommended for P3Ps, HSPs, and other customer-facing roles
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> | Navigating the digital ecosystem | > | Customer Experience, Data & Analytics, Email, Content, Portals, Virtual Meetings & Events, Remote and edetalling, Digital consent and permission, & Key online influencer (KOI) | Start Learning > |
Learning Track for Enablers and LTO RolesRecommended for CMs, Finance, Procurement, Safety, and other license to operate roles. |
> | Understanding the digital ecosystem | > |
Customer Experience, Data & Analytics, Digital Transformation, Innovation & Trends and Agile Project Management
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Start Learning > |
Learning Track for Leadership RolesRecommended for Medical, Access, Marketing, Policy, and other enabling roles |
> | Navigating the digital eco system | > |
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Coming Soon |
Learning Track for Digital, CX & Data RolesRecommended for Digital, Data, Customer Experience, Transformation or other related roles |
> | Shaping the digital ecosystem | > |
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Coming Soon |