Stefan Tornquist

About Stefan Tornquist

VP, Research, USA

Stefan manages all of Econsultancy’s research and content in North America. He is the primary author of over 100 studies exploring topics in digital marketing, technology and business transformation with partners such as Adobe, Google, IBM, Microsoft and Salesforce.

Stefan’s work has been featured in the Wall St. Journal, New York Times, USA Today, NPR, CNN, CNBC, Fast Company and AdAge.

Before joining Econsultancy, Stefan was the research director for MarketingSherpa. He began his digital career as co-founder of rich media pioneer Bluestreak, now part of Dentsu.

money

What is automatic buying and could it kill your business?

Over the last 18 months we’ve been conducting research into artificial intelligence and the evolution of digital assistants.

In that time, I’ve come to believe that our interaction with these everyday AIs will demand a shift in marketing that’s on a scale with mobile and or even the internet itself.

Research: Three lessons from the most successful marketers

A new study, conducted in partnership with Google, explores how the use of data and analytics within modern marketing is evolving to accommodate a fluid, changeable reality.

The study (The Customer Experience is Written in Data) uses the insights of more than 700 executives at large consumer-focused brands to look for advantages to be gained and pitfalls to avoid in creating and executing a marketing data strategy.

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Digital transformation heats up in FSI as leaders compete for future

Financial services and insurance (FSI) is in a state of flux, concerned with digital threats; new economy competitors and how to appeal to younger consumers with traditional products. 

To keep pace, Econsultancy has launched several pieces of research, including two studies in partnership with Adobe. Today we’re launching Digital Transformation in Financial Services, a look at how the industry is changing, based on a survey of over 400 executives in financial services sectors.

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An audience of individuals: Leading marketers are investing in a first-party future

Personalization has always been a core value in digital marketing, but the reality never quite caught up with the promise. Finally that appears to be changing. 

The technologies for one-to-one experiences and marketing are available to a wide market and, perhaps more importantly, the capability is seen as a strategic advantage in response to the growing power of the consumer.

b2b

Three insights into B2B marketing from our trends report

The forces that have reshaped the consumer sector are increasing in B2B, demanding that marketers respond with a new emphasis on the customer experience. 

Our new report B2B Digital Trends, conducted in partnership with Adobe, explores the practical and philosophical shift occurring in business-to-business marketing.

Although every industry is changing at its own pace, there is universal movement toward an approach that looks more and more like consumer marketing.

The report looks at B2B in general and more specifically at the healthcare, manufacturing, technology and professional services industries.

In this post we’ll highlight three takeaways around the B2B shift toward customer experience…