Robots or humans: Which provide a better customer experience?
Last month, China Construction Bank (CCB) opened the first fully-automated bank branch in China.
Is the new Amazon Go the future of brick-and-mortar retail?
More than any other company, Amazon pioneered online retail, totally revolutionizing how people shop and in the process, disrupting countless retailers that came before it.
But it isn’t done yet and one of its most audacious projects launches today in Seattle, Washington, the home of its headquarters.