Amazon Prime

Wells Fargo turns to Amazon as a marketing channel

Amazon Prime is more than just a free shipping service.

The program, which was launched in 2005, now offers members access to everything from streaming video and music content to early access to special deals.

It’s also becoming a marketing and customer acquisition channel for other businesses.

Will click & collect be killed off by same-day delivery?

There’s a real debate to be had as to whether retailers’ omni-channel hopes are realistic or delusional.

But for retailers clinging to the idea that there will always be a place for physical stores, click-and-collect capabilities are often touted as evidence that a brick and mortar presence still offers advantages.

New data, however, suggests that click and collect might not be as important as some retailers believe.

Will Amazon Pantry and Fresh succeed in 2016?

Despite high market penetration relative to other countries, the UK still seems like it hasn’t got its head around online groceries.

That’s why 2016 will be so interesting, as Amazon continues to finesse its Pantry offering in the UK, which rolled out in November 2015.

Will online groceries ever become less the domain of poor mobile experiences, inflexible delivery and locker trials, and more a fast and regular supplement to local shopping at smaller shops?

I’ve rounded up some analysis of what might happen in 2016.

Christmas 2013 ecommerce stats round up: John Lewis, Amazon and m-commerce

Christmas 2013 proved to be a record-breaking period for several multichannel retailers as the trend for shopping online rather than in-store continued apace.

However for some brands the increase in online sales didn’t necessarily translate to an increase in profits.

All these stats and more are rounded up in more detail below, including financial results from John Lewis and Debenhams, as well as data from IBM showing the rise in m-commerce…