Why we need to stop repeating the “50% by 2020” voice search prediction
It’s one of the most famous predictions about voice search – “By 2020, half of all searches will be conducted via voice.”
It’s one of the most famous predictions about voice search – “By 2020, half of all searches will be conducted via voice.”
Artificial intelligence (AI) has permeated into many parts of everyday life, if you look hard enough you can see it in unassuming places; from the facial recognition of Google photos to the spam filter in your favourite email app. But perhaps it is in areas of commerce and industry where we can see its value the most.
Manufacturing operations are being optimised, data is being collated and analysed at an ever increasing rate, and deep learning enables ‘intelligent’ machines to make independent decisions without human guidance.
More than any other company, Amazon pioneered online retail, totally revolutionizing how people shop and in the process, disrupting countless retailers that came before it.
But it isn’t done yet and one of its most audacious projects launches today in Seattle, Washington, the home of its headquarters.
The chatbots are here and brands are already putting them to use.
While many early adopters, such as Domino’s Pizza, are employing chatbots for conversational commerce, the opportunities aren’t limited to commerce and marketing.
In fact, in the future, chatbots could be a common way for individuals to interact with healthcare providers.