ethics

Changing consumers, challenging times

As consumers, we are all extraordinarily powerful these days. The wonderful web offers us the chance to hunt out the very best bargains, to research our purchases thoroughly and to read up on what other consumers have to say about products.

It’s an excellent time to be a shopper and service user, but for retailers and service providers this presents many
new challenges. Some businesses have embraced the way the web has
transformed their customer base but others have been slow in catching
up.

Dispelling the TechCrunch myth

The debates over what constitutes journalism, and what the future of journalism will look like, rages on.

Last week, a firestorm erupted when TechCrunch founder Michael Arrington announced that he was launching a fund to invest in technology startups.

TechCrunch, of course, which is now owned by AOL, is a blog focused on technology startups, and while Arrington will apparently be off the editorial payroll, he’ll still be able to contribute as an unpaid blogger.

Adding fuel to the firestorm: the fact that AOL itself is investing in Arrington’s fund.