ISPs

Inactive subscribers: silent but deadly to email marketers

Email marketers’ lives just got even tougher with the recent changes to the Windows Live Hotmail user experience, which enables users to better organise their inbox.

The changes include the addition of a trusted senders icon to prevent phishing; the ability to “sweep” or automatically file “grey/gray mail,” email that subscribers signed up for but no longer want; and the use of one-click and time-travelling filters, which remove messages that reach the inbox but are later discovered to be from senders with a poor reputation.

The FBI wants in on behavioral targeting

It’s funny how the federal government’s position on behavioral targeting changes when it wants to use the information gathered. According to CNET:

“The FBI is pressing Internet service providers to record which Web
sites customers visit and retain those logs for two years, a
requirement that law enforcement believes could help it in
investigations of child pornography and other serious crimes.”

The rules of email engagement

Bulk email is dead. OK, some people might still be doing it, but does that mean it works as well as it could? Just look in your own junk folder to find the many emails you have opted into but no longer reach your inbox.

So why is bulk email on the way out? Well, let’s consider what the top three email ISPs have to say…

Is there a new Internet business model in town?

Yesterday I discussed how The New York Times is looking to subscriptions or some form of paid content once again to help it weather not only a tough economy, but a dire financial situation brought about by declining print revenue.

Paid content can be a great business model but it’s not always easy to pull off, especially when you’ve been giving your content away for free. After all, why would someone start paying for something you were giving them at no cost just a week ago?