I had to breathe deeply and compose myself for several minutes before I picked up the receiver and made The Call, but finally summoned the fortitude. Today, after four decades of near-uninterrupted service, I cancelled delivery of The New York Times. The Internet’s partially to blame, but digital is only part of the reason I fired the Grey Lady.
It didn’t take much consideration to drop my landline. Cable I thought about a tad longer before cutting the cord (all those years in the TV business doubtless had something to do with hanging on). Fewer bills, reduced customer service hassles, and besides, neither my telco nor MSO delivered anything I wanted but couldn’t access digitally anyway.