Leah Russell

Q&A: Leah Russell on the new Lastminute.com website

Lastminute.com recently launched a new version of its website in the UK and France, with new sites for the rest of Europe to follow.

I’ve been talking to Lastminute.com’s head of customer experience Leah Russell about the thinking behind the new site, and the challenges of providing a usable website for different markets across Europe.

Lastminute.com homepage