Harvey Nichols has launched a new website that seeks to reinforce its status as a luxury multichannel retailer.
The relaunch includes a new mobile site and additional features such as a ‘Click & Try’ service and real-time stock levels.
Rather than carry out a full review of the new Harvey Nichols site, I thought it would be useful to highlight a few of the new features.
In the past we’ve come across a number of high-end brands that are severely let down by the online customer experience, so have Harvey Nichols and development agency Ampersand Commerce managed to get it right?
Read onto find out, or for more information check out our blog posts looking at 17 luxury brands with poor web user experience or how Mulberry’s new responsive site shows luxury brands how to do UX.