Digital technology in our cultural organisations can stand for many things. From websites to APIs, on-site touch screens to audio guide apps, social media to self-service ticketing stations.
Some of it is bad. I can think of many ‘90s and early ‘00s computer panel installations that add nothing to a gallery experience, as well as many poor websites and apps that either need updating or scrapping.
But there’s plenty of good stuff, too – responsive websites with content, ticketing and social running through them; interactive projects by the Tate that allows visitors to add to the galleries’ content and also to communicate with other visitors.
However, the world of art and cultural organisations hasn’t been particularly good at sharing best practice.
To that end, Arts Council England, the Arts and Humanities Research Council and Nesta have commissioned independent research agency MTM to track the use of digital technology by arts and cultural organisations in England between 2013 and 2015.
The first survey was taken by 891 cultural organisations, giving an insight into activity, barriers and enablers across England.
I’ve been having a look at the resulting report, to see what digital and culture looks like in 2014. Here are some snippets.