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The Changing Role of Data

Managing customer data is no easy task and marketers face fresh challenges with the loss of third-party cookies. Understanding basic aspects of data, from different types to responsible use, is key to the successful development of data-driven marketing strategies. While it is clear that data is playing an ever more critical role in driving marketing […]

22 minute read

Data’s Role in Marketing

Data is key to unlocking deeper customer insights, enabling marketers to adjust strategies in real time and drive greater effectiveness and efficiency. Being able to leverage it well, then, comes with a significant competitive advantage. The rise in the importance of data in marketing The importance of data-driven marketing has long been emphasised in successive […]

10 minute read

Being Customer-Centric with Data

Data holds the key to unlocking myriad valuable customer insights, enabling marketers to enhance various marketing tactics and strategies, make more informed decisions and ultimately connect with consumers on a more meaningful level. Gaining a deep understanding of customers The survey findings from Econsultancy’s 2021 Digital Trends Report, created in partnership with Adobe, demonstrated how […]

13 minute read

Resourcing Data-Driven Marketing

Any successful data-driven marketing strategy depends on people, process and technology. This chapter focuses on the skills and expertise needed to help marketing leaders put together the right teams, as well as how they can derive the most use out of the systems and technologies available. Data expertise and competencies When resourcing for data-driven marketing, […]

8 minute read

Data-Driven Marketing Strategy and Execution

Being able to execute a successful data-driven marketing strategy depends on a number of factors. For reasons discussed in this chapter, marketers that understand the foundational elements will have a significant advantage. Deriving value from data – a foundational approach People, process, technology Data-driven marketing can only be truly effective if all the key components […]

10 minute read

Measuring UX

To measure UX effectively, developers need to have the right data sources, as well as the right goals and measurement frameworks to monitor and report on what really matters. A/B testing A/B testing (or ‘multivariate testing’) is one of the simplest methods for testing different user interfaces. By showing them to different sets of users […]

11 minute read