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beauty-customer-experience-large

How are beauty and cosmetics companies using generative AI?

From healthcare to travel, multiple industries are investing in generative AI technology in order to enhance products and services. Beauty and cosmetics is no different – an industry already at the forefront of innovation, where ‘beauty tech’ and virtual shopping tools are shaping an all-new type of customer experience.   Now, generative AI – which […]

Ogury’s Ossie Bayram on cookieless advertising: the industry is ‘at a crossroads’

Ossie Bayram is UK Country Director at mobile advertising company Ogury. We caught up with Ossie to talk about all things adtech, including privacy, personified advertising, and ad fraud. You’ve previously talked about a “wholesale reinvention of the advertising industry” – what do you mean by this? “The adtech industry is currently at a crossroads. […]

Ludo Graham presenting 'persuasion architecture' elearning course

Econsultancy grows ecommerce elearning to 25+ courses, including new ‘Persuasion Architecture’ module

Econsultancy has today launched a new elearning course, Persuasion Architecture and Tactics for the Digital Store, adding to its Ecommerce Deep Dive learning plans, which now feature 25 courses and 12+ hours of elearning. Persuasion is a well-established concept in the worlds of user experience and conversion rate optimisation, as well as more broadly in […]

Mini shopping basket on blue background with yellow circle. Top view

Ecommerce Quarterly: Q2 2023

A curation of the latest trends, developments and statistics in ecommerce, providing a snapshot of what is happening right now. This quarter’s edition includes growth and innovation in retail media, B2B brands adopting B2C strategies and cross-border commerce between France and China.

app showing grocery

Retail media: Walled garden or integrated channel? We ask the experts

We recently spoke to some media experts about measurement in retail media. We’ve been talking to them again this week, about the nature of retail media networks – are they walled gardens? Or do new partnerships and integrations make retail media an integrated part of wider campaigns? How to achieve scale and efficiency is a […]