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China’s internet report shows growth in bite-size video and live commerce

In March, the China Internet Network Information Centre (or CNNIC) released the 53rd Statistical Report on China’s Internet Development Status: a comprehensive twice-yearly snapshot of digital life in China. Covering everything from device usage to China’s rural internet population, livestreaming growth to online ride-hailing, the report delves into the major trends shaping China’s internet landscape […]

Communication Strategies for Social Media

A company’s approach to social media will depend on many factors, including the sector it operates within and its objectives. This chapter looks at the different ways businesses can reach their audiences, whether taking a global, local or blended approach is best, and the pitfalls to avoid. Social media communication strategies The experts interviewed for […]

15 minute read

A Broad Planning Framework for a Social Media Strategy

Organisations need to approach social media with marketing, communications, servicing and commercial aims in mind. This chapter lays out a framework for developing a social media strategy that is tailored to the business needs. What is social media strategy? The definition of a social media strategy is very broad. For many, their social media strategy […]

6 minute read