pay wall

The Sun on customer service and life behind the paywall

The Sun ducked behind a paywall in August 2013, so now feels like a good time to find out how it’s all been going at Sun+

Beverley Mcintyre is Director of Member Services and Support at News UK. I was glad to catch up with her about customer service behind the paywall, as well as some other interesting aspects of the business, namely advertising and changes to the organisation as a whole.

For more on publishing, check out the Econsultancy Native Advertising report or these posts on publishing.

The miracle of the New York Times pay wall

Yesterday, the New York Times officially rolled out its new subscription in the United States.

According to Arthur Sulzberger, Jr., the launch represents a “major step forward” for the storied daily he publishes.

According to Sulzberger, “It will allow us to develop new sources of revenue to strengthen our ability to continue our journalistic mission as well as undertake digital innovations that will enable us to provide you with high-quality journalism on whatever device you choose“.

NY Times pay wall: the good, the bad, the ugly

One of the most storied news dailies, The New York Times, has been
talking about a pay wall for well over a year. Like most newspapers,
times are tough, and to survive and thrive, new sources of revenue must
be found. For obvious reasons, subscriptions are one of the most appealing potential revenue sources.

Yesterday, The New York Times finally pulled the trigger and announced that it
will be launching a paid subscription model later this month.