Play.com

How Japan’s Rakuten plans to become a global ecommerce giant

Rakuten is one of Japan’s biggest tech companies, yet it’s still relatively unknown in Europe.

It began as an ecommerce marketplace but has since diversified into areas such as instant messaging and banking.

CEO Hiroshi Mikitani aims to raise Rakuten’s profile outside of Japan with expansion plans driven by further acquisitions.

Play.com’s Facebook fans spend 24% more than non-fans

So, just what is the value of a Facebook ‘like’? Does it have any real worth in terms of increased sales and customer loyalty, or is it simply a nice ego boost and a way of showing you are more popular than the competition?

It’s a difficult question to answer and is a frequent topic of debate at social media conferences.

In truth the value of a ‘like’ varies wildly between different industries and sectors, but many companies have started to work out exactly how much their Facebook fans are worth.

Cider brand Bulmers says its fans are worth £3.82 a week more than non-fans, or £198.64 per year, and ticketing company Eventbrite has worked out that a Facebook share is worth £2.25 compared to £1.80 on Twitter.

Is Play.com really the best mobile commerce website?

I’ve been reading a mobile commerce benchmark study from eDigital which, based on a mystery shopper survey puts Play.com as the best mobile commerce website. 

The results are interesting, as it suggests that some users would prefer to view a company’s standard website on a mobile, rather than a mobile version which is meant to be more user-friendly. It also seems that shoppers want the same experience, regardless of the platform.