product delivery

40% of online shoppers are willing to pay for next day delivery

Convenience is still the main reason people shop online according, to a new survey by Trimble.

More than a third (36%) of shoppers cited convenience as the key benefit of e-commerce, but crowded high streets and shopping centres (20%) and busy lifestyles (15%) are also driving UK shoppers to abandon the high street.

Just over a fifth of shoppers said they would do most of their shopping online if they could and consumers also indicated that the average delivery charge of £2.99 was worth paying if it meant paying less for a product and avoiding petrol costs.

The report suggests that UK shoppers are currently spending £3.5bn per year on delivery charges, or £136 per household, however this seems quite high considering the number of retailers that offer free delivery.