Rackspace

Smartphones and tablets drive an increase in impulse buying online

A new survey of UK smartphone and tablet owners shows that mobile is helping to drive an increase in impulse buying, particularly for clothes and music.

However the results also show that security concerns remain a key reason preventing consumers from embracing m-commerce.

The survey, commissioned by Rackspace, interviewed 2,009 smartphone and tablet owners on their attitudes towards various aspects of m-commerce.

It found that just 40% of respondents make purchases using their device, meaning that there is still a huge amount of room for m-commerce to grow even among the current audience of smartphone and tablet owners.

This figure is slightly lower than data from our Multichannel Retail Survey which found that 25% of all UK consumers had made a purchase using their mobile.

Chris Brogan: Be helpful, be brief, and listen

Chris Brogan has probably done it all in his 12 years in the digital space of online networks and social communities.

Now a best selling author, his latest book Google+ for Business tries to help businesses understand how Google+ offers tangible opportunities that aren’t available anywhere else.

I had a chance to meet Chris in person a couple weeks ago at Blogworld. Normally I’d cut down my interview and weed out the additional exchanges, but because I enjoyed the interview so much I left the whole conversation in.

Cloud #fail: Sidekick data loss sideswipes T-Mobile customers

The past week hasn’t been good for T-Mobile and Microsoft subsidiary, Danger. An apparent hardware failure has left hundreds of thousands of T-Mobile’s customers using Sidekick phones without access to the data services that are relied upon to deliver almost all of their mobile services, including address books and calendars.

The news doesn’t get any better for those customers who don’t have the data stored on their devices: it may all be gone. While reports are coming in indicating that data has been restored for some users, rumors have also circulated which claim no working backups are available.