relevance

Is WPP the canary in the coal mine for the global ad business?

On Wednesday, the world’s largest ad agency holding company, WPP, spooked investors by warning about a slowdown that it projects will result in dismal sales growth of 1% or less.

Shares of the firm plummeted the most in a single day since 2000 and are now down by more than 20% this year.

Facebook & Twitter make UX changes in fight to stay social

Facebook and Twitter may be experiencing contrasting fortunes when it comes to monetising their user base, but they share many of the same problems.

Chief among which is the need to satisfy personal users and business users.

Both platforms need to maintain an enjoyable social network that helps users communicate, while allowing publishers and brands to prosper.

Facebook and Twitter have recently made changes towards these ends. Let’s have a look.

Why the ‘Hierarchy of Relevance’ is integral to effective real-time marketing

Even though it’s early January, this is not a 2014 predictions post. However, one trend that will continue to grow this year is that of consumer expectation associated with the sharing of their personal information.

The general public are becoming much more savvy around this data value exchange, and their expectations for what they get in return are increasing.

Relevance is key, and that means serving your customers and prospective customers with meaningful content that services a current need for them, and content which is served via a medium (or channel) that suits their behaviours. 

Knowing all the about ‘who’ on its own is no longer enough, it needs to be complimented by the ‘when’ and the combination of both is where real-time relevance can be provided.

There is a simple hierarchy model that can be applied to help ensure relevance can be delivered, and it would be good to hear your opinions on this in the comments section.

Four common email marketing mistakes that lead to unsubscribes

Growing a high-quality mailing list can be a costly, time-consuming effort, but it’s an effort countless companies make for a simple reason: email marketing can be one of the most effective ways to grow a business.

But building a mailing list is only half the battle. The other half: keeping subscribers happy.