URLs

Ecommerce information architecture: the devil in the detail (part two)

This blog is part two of my ecommerce IA mini-series and takes a look at some of the key components and guidelines for what ecommerce teams need to think about.

Today I’m going to send you to sleep talking about URL structure & data formats (yawn…).

For those of you who missed it, part one is on site & catalogue structure.

I’d welcome comments to add to my views and share advice/experience of what works, what mistakes to avoid and useful resources to use. Hope you find it useful reading.

How can marketers use TV ads to drive people online?

In a multichannel environment, brands and marketers need to think carefully about how customers will respond to offline advertising. 

If people see a product or service they like, will they open up their laptops and type the URL used on the ad into a search engine? Will they search for the brand online instead? Or will they use the smartphone in their pocket?