With most clients now having some functions in-house and defined ways of working, flexibility in practices and processes to match what a client is looking for allows the agency to win and retain clients. As an independent agency it is easier to be adaptable, which becomes a real competitive advantage.
The agency cares deeply about generating ROI in everything it delivers for clients and tailoring its customer and delivery services to suit what each key client is looking for. “This allows us to have excellent client retention rates and grow our fee income year on year,” Fat Media says.
In the past 12 months, Fat Media has expanded its Bristol operations. Its new 6,000sqft office in central Bristol is hoped to expand the marketing services offered. It also won Adestra’s email Campaign of the Year, Best Digital Marketing Campaign (Third Sector) at the Northern Digital Awards and Digital Project of the Year at the UK IT Industry Awards.
|Financial Year||April 2018|
|Fee Income (£)||4,248,067|