We provide a unique and multi-disciplinary perspective on business change by leveraging our deep capabilities in user-centred design, technology and business transformation. We have access to the skills and expertise of a global network of design and technology teams and benefit from an annual company-wide R&D investment of around $1.8bn.

We love to challenge conventional wisdom to build new capabilities and sustainable change. Our passion for quality and long-term partnerships enables us to guide organisations towards improved outcomes, empowering our clients and their customers alike.

2019 saw the full integration with NTT DATA UK of the former RMA Consulting team, which now forms the backbone of the Design Service Line that sits with the Impact organisation. Meanwhile, our ongoing work with UBS on their Neo platform continues to win major industry awards.