Orange Bus is a leader in service and experience design, helping global organisations, brands and government departments to deliver authentic, profitable and engaging user interactions.

Orange Bus has a reputation for understanding clients’ complex problems and solving them with multi-disciplinary innovation. Our design teams apply digital thinking to enable quick delivery of results through cutting-edge technologies. We provide the tools, techniques and skills that transform the customer experience to create clear commercial value.

We care deeply about user-centered service design and improving the customer experience: technology should empower and not frustrate. This means working hand-in-hand with clients, helping leaders see organisations through the eyes of customers, and co-creating new and improved services that work better for the people using and delivering them.

In the past 12 months, Orange Bus has restructured our leadership team to support ambitious UK and international growth plans as we move deeper into service and experience design consultancy. Co-founders Mike Parker and Julian Leighton have stepped down from their roles and former Chief Commercial Officer, James Hall, has been appointed Chief Executive Officer.
Position 201962
Financial YearDecember 2018
UK Digital Fee Income (£)8,851,000