ORM’s expertise is in digital business transformation, technology consultancy and the design and build of digital products and services. It provides managed services including technical support, continuous improvement and performance optimisation.

The agency helps organisations create and own their digital future. It works with its clients to define their vision and a digital roadmap for change. ORM then executes the plan with the delivery of new products and services through data, content, experience design and connected technology.

ORM is passionate about how new technologies are forcing businesses to change and transform. “With the right digital vision strategies in place, we are supporting organisations to make it easier for them to do business with their customers,” it says.

This year, ORM created a game-changing retail platform for Arriva UK Trains and Bus – a program rollout across their brands with expansions into Europe, empowering them to own their digital future. It has also grown in this last year and recently moved to a new location in London’s West End.