Reading Room believes in producing work that is perfectly in sync with user needs, with other systems, with business goals and client objectives. Intuitive, beautiful and powerful. The agency specialises in human-centric, customer experiences from digital product innovation to transformative business processes.

Reading Room says it cares deeply about its clients and client satisfaction, business performance and the working environment. It seeks to be a financially successful agency that clients want to hire and the best people want to work for. It is innovative, quality-led and a great place to work, it adds.

In the last 12 months, Reading Room was proud to be named one of the first agency partners of the PwC Tech She Can initiative. It also ensured The Royal Household’s online presence did not creak over a rather important weekend. Kirstie Buchanan returned to the business as Strategic Development Director and Jamie Griffiths was promoted to MD.